Privacy Policy

FG999 Privacy Policy — How We Keep Your Data Safe

Your personal data is held in trust with us. fg999 never uses your information without authorization or sells it to third parties. This policy explains everything transparently.

Last Updated: January 2026

Fg999 is committed to protecting your data

SSL Encryption Data confidentiality KYC secured Secure Servers

How We Protect Your Data


The six core pillars of fg999's data protection policy.

Encryption Protection

All your data is transmitted via SSL encryption, using banking-grade security technology — making it impossible for anyone to intercept your information in transit.

Never sold to third parties

Fg999 never sells or shares your personal information, phone number, or email address with advertising companies or any other third party.

Secure Data Storage

Your data is stored on secure servers. Firewalls and regular security audits are in place to prevent unauthorized access.

KYC Data Privacy

Copies of your NID or passport submitted for identity verification are used solely for that purpose and are stored securely.

Your controls

You may request to view, correct, or delete your data at any time. You are in control of your information.

Transparency in plain language

This Privacy Policy has been intentionally written in Bengali so that every fg999 member can clearly understand what happens with their data.

Introduction: By creating or using an account on fg999, you agree to this Privacy Policy. It has been written in plain, straightforward language to ensure complete clarity.

1Who This Privacy Policy Applies To

This Privacy Policy fg999 (https://fg999.ws) and applies to all members using its services. This policy is in effect whenever you register, log in, play games, make payments, or contact support on fg999.

We want you to use fg999 with confidence and make informed decisions. That's why this entire policy is written in plain language — no legal jargon, just clear and straightforward terms.

Core commitments: fg999 never sells or transfers your personal information to any third party without your explicit consent.

2What data is collected

Fg999 collects two types of data — what you provide directly, and what is automatically gathered during your use of the platform.

Information You Provide Directly

Data type When It Is Collected Why It's Needed
Phone number At the Time of Registration Account Identification & OTP Verification
Full Name Registration & KYC Identity Verification & Payment Reconciliation
Date of Birth KYC verification Age verification (18+)
NID / Passport KYC verification Identity and name verification
Mobile Banking Number At the time of payment Deposit & Withdrawal Processing
Support Messages Via chat or email Troubleshooting

Automatically Collected Information

  • IP Address: For security checks and detecting multiple accounts.
  • Device information: Browser type, operating system.
  • Usage log: Login times, game history, transaction records.
  • Cookies & Session Data: To improve your website experience.

3How Your Data Is Used

fg999 Collected data is used solely for the following purposes:

  • Creating and managing your account and keeping it secure.
  • Processing deposits and withdrawals.
  • KYC verification and 18+ age check.
  • Communicating with members — important notices and security alerts.
  • Detecting and preventing fraud and unlawful activity.
  • Improving service quality and resolving technical issues.
  • Sending relevant promotions with the member's consent.

fg999 Your data is never used beyond what is necessary. Your gaming habits or financial information are not used for advertising purposes.

4Who your data may be shared with

fg999 Your data is never sold. However, limited information may be shared in the following circumstances:

  • Payment processors: Only the details needed to complete transactions via bKash, Nagad, or Rocket.
  • KYC Provider: A trusted technology partner for secure identity verification.
  • Legal Obligation: Information required by court order or government directive.
  • Security investigation: To the relevant authorities in cases of fraud or money laundering investigations.

Important: Even in the above cases, only the minimum necessary information is shared. All fg999 partners are required to uphold the same standard of privacy policy.

5Data Retention Period

fg999 Data is not retained beyond what is necessary. However, certain information must be kept for a defined period for legal compliance:

Data type Retention period
Account InformationFor the duration of active account + 5 years
Transaction RecordsMinimum 5 years (as required by financial regulations)
KYC Documents3 years after account closure
Support chat logs2 Years
Cookie DataAt end of session, or up to 1 year maximum
IP log6 months

After the designated period, data is securely deleted or anonymized.

6Cookie Policy

fg999When you use , your browser stores certain cookies. Cookies are small text files that help enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of fg999.

7Your Rights

You have certain important rights regarding your data, all of which fg999 fully respects:

Right to Access

To view what data fg999 holds about you, submit a request to our support team.

Right to Rectification

You can request a correction to any inaccurate information at any time.

Right to Erasure

Upon account closure, you may request the deletion of all data beyond what is required by legal obligations.

Right to restrict processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request a copy of the personal data we hold about you at any time.

Right to opt out of marketing

You can opt out of promotional messages at any time.

How to exercise your rights: Email us at [email protected] or reach out via live chat. fg999 will respond within 30 business days.

8Child Protection

fg999 Strictly prohibited for anyone under 18. No data is ever knowingly collected from children or minors.

Should we become aware that a minor's data has been collected inadvertently, fg999 will immediately close that account and permanently delete all associated data. If you believe your child is using fg999, please contact our support team right away.

9Data breach policy

In the event that your information is exposed or compromised without authorization, fg999 Immediate action will be taken:

  • Affected members will be notified within 72 hours of a breach being detected.
  • You will be clearly informed of what data was affected and what steps are being taken.
  • Swift technical measures will be taken to minimize any damage.
  • Steps will be taken to prevent it from happening again.

Your Role: If you notice any suspicious activity on your account, contact fg999 Support immediately. Reporting it quickly helps minimize any potential damage.

10Contact & Policy Updates

If you have any questions about this Privacy Policy or wish to exercise any of your rights, fg999Contact us at:

fg999 This Privacy Policy may be updated as needed. Members will be notified at least 14 days in advance of any significant changes. For minor updates, the date on this page will be revised accordingly.

Last Updated: January 2026 | For any questions: [email protected]

Your Data Is Safe — Join with Complete Peace of Mind

Your privacy is protected at fg999. Register now and join Bangladesh's most trusted online gaming platform.

SSL encrypted Your Data Is Never Sold Support in Bengali
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